I am an expert in creating scalable design systems, optimizing workflows, and implementing user-centered solutions. I always search as far upstream as possible for pain points.

Over time, I have demonstrated my ability to mentor, delegate, and motivate teams on many occasions, fostering collaboration and driving success. I focus heavily on nonviolent communication and cultivating positive environments.

I am adept at long-term planning, guiding organizational strategy, and building systems that ensure sustainability and growth.

I have *extensive* experience designing and developing CMS platforms, including WordPress, SharePoint, and PeopleSoft, with a focus on error-proof workflow customization and optimization.

I am skilled in front-end development (HTML, CSS, jQuery), design tools (Figma, Adobe Suite, Sketch), and project management methodologies (Agile, Scrum, Waterfall). This background helps me bridge the gap between designers and devs.

I have conducted usability interviews, task analysis, and iterative testing to inform evidence-based decisions and improve user experiences. I am highly perceptive and empathetic and excel at putting people at ease so they can feel comfortable verbalizing their thought processes and “thinking aloud.”

My background in Communication Design and Creative Writing and current pursuit of Communication Studies and Persuasion enable me to craft compelling narratives and impactful visual designs. Storytelling is part of my art.