Selected Work Samples

This is a small sampling of the work I’ve done in the last two decades. Much of my work is proprietary and cannot be shared, but you’ll get the general idea of my range and aesthetic.

HEURISTIC ANALYSES + COMPETITIVE ANALYSES + CONTEXTUAL USER RESEARCH + TASK ANALYSIS & SHADOWING + USER JOURNEYS + PERSONAS + USE CASES + USER STORIES + SYSTEM REQUIREMENTS + FUNCTIONAL REQUIREMENTS + INFORMATION ARCHITECTURE DIAGRAMS + CARD SORTING EXERCISES + CONTEXT DIAGRAMS + TECHNICAL INTERFACE DIAGRAMS + LO- & HI-FIDELITY WIREFRAMES + PROCESS FLOWS + INTERACTIVE PROTOTYPES + USABILITY TESTING (TEST PLANS + TEST FACILITATION & ANALYSIS) + HI-FIDELITY CREATIVE COMPS + DETAILED DEVELOPMENT SPECIFICATIONS + RESPONSIVE HTML & CSS TEMPLATES + WORDPRESS-AS-CMS THEME DESIGN & CONFIGURATION

/ Aetna / Bayer / Bonded Transmission / Booth Hansen Architects / Brain Research Laboratories / Cabela’s / Carnegie Mellon University Press / Chicago Botanic Garden / Citi / ConnectYourCare / Del Monte / Disney / Express Scripts / Four Seasons Chicago / Hewlett Packard Enterprise / Havas Worldwide / Highmark BCBS / LA Community College District / The MacArthur Foundation / MotoRefi / The Nevada Gaming Commission / PenFed Credit Union / The Pew Charitable Trusts / Sears / Santa Clara County Justice System / Smithsonian Office of Exhibits Central / Sprint / St. Ives / Stanford University / Starwood Vacation Resorts / University of Michigan / UnitedHealthcare / The World Is Yours Air Concierge /

INDUSTRIES

Architecture, Automotive, Aviation, Cosmetics, Criminal Justice, Cybersecurity, Healthcare, Hospitality, Education, E-Commerce, Enterprise Software, Entertainment, Food & Beverage, Finance, Freight Shipping, Government Services, Insurance, Manufacturing, Museums, Nonprofits, Photography, Publishing, Sports, Technology, Transportation, Travel